How to Contact UPS About Wrong Address
When you realize that you have entered a wrong address while shipping a package with UPS, it can be quite stressful. However, don’t worry, as there are several ways to contact UPS and resolve this issue. In this article, we will guide you through the process of how to contact UPS about a wrong address.
1. UPS Customer Service
The most straightforward way to contact UPS about a wrong address is by calling their customer service. You can reach them at 1-800-PICK-UPS (1-800-742-5877). When you call, be prepared to provide your tracking number, the incorrect address, and the correct address. The customer service representative will assist you in updating the address and will let you know if there are any additional charges or actions required.
2. UPS My Choice
If you have an account with UPS My Choice, you can easily update your address through their online portal. Simply log in to your account, go to the ‘Ship’ section, and find the package with the incorrect address. Click on ‘Edit’ and provide the correct address. UPS will notify the recipient about the address change, and if there are any additional charges, they will be applied to your account.
3. UPS Mobile App
If you prefer using your mobile device, the UPS Mobile App is a convenient way to contact UPS about a wrong address. Download the app, log in to your account, and navigate to the ‘Ship’ section. Select the package with the incorrect address and follow the on-screen instructions to update the address. The app will send a notification to the recipient about the change.
4. UPS Local Office
If you are unable to contact UPS via phone, email, or the online portal, you can visit your nearest UPS location. Visit ups.com to find the nearest office, and bring your tracking number and identification. The UPS staff will assist you in updating the address and will inform you about any additional charges or requirements.
5. UPS Email Support
Another option to contact UPS about a wrong address is through their email support. Visit ups.com and navigate to the ‘Contact Us’ section. Fill out the form with your name, contact information, tracking number, and a brief description of the issue. Choose ‘Wrong Address’ as the subject, and UPS will respond to your email with further instructions.
In conclusion, there are multiple ways to contact UPS about a wrong address. Whether you prefer calling customer service, using the UPS My Choice portal, the UPS Mobile App, visiting a local office, or sending an email, UPS is committed to helping you resolve the issue promptly. Always ensure that you provide the necessary information, such as your tracking number and the correct address, to facilitate a smooth resolution.
